Gather the details
Note the resource name and version, framework and version, server artifact version, and the exact console or browser error.
GUIDE 03 / KODA KNOWLEDGE BASE
SUPPORT & TROUBLESHOOTING.
A useful checklist before asking the Koda community for help.
GENERAL GUIDEPRODUCT DETAILS FOLLOW AT LAUNCH
Check the basics
Read the relevant product guide, verify dependencies and config values, and confirm the resource starts in the intended order.
Ask in Discord
Share a concise description and the details above in the appropriate support channel. Never publish license keys, payment details, or private credentials.
Still need help?
Join the official Koda Discord community.